Name: Hill Point Cab Service
Address: Hill View Lodge, Opp. HDFC Bank, NJP Main Road, Ward No. 34, Siliguri, West Bengal, 734004, IN
Telephone: +91 94763 70500
Price range: ₹₹
Rating: 4.9

Question 1

How soon will your team respond after I submit an enquiry on this page?

Accepted Answer

Our Siliguri travel desk typically responds within 10 to 15 minutes via phone call or WhatsApp with vehicle availability and an exact fare quote. If you have an urgent pickup within the next few hours, call us directly at +91 94763 70500 for instant dispatch.

Question 2

What payment modes do you accept for cab and tour package bookings?

Accepted Answer

We accept Google Pay, PhonePe, Paytm, and all BHIM UPI apps via our verified business QR code and UPI ID (9476370500@okbizaxis), as well as direct NEFT, IMPS, and RTGS transfers to our official State Bank of India account in the name of Hill Point Tour Travels.

Question 3

How much advance is required to confirm my booking, and how do I get a receipt?

Accepted Answer

Cab rentals are confirmed with a nominal booking advance to lock in your dedicated vehicle and driver, while tour + hotel packages require an advance based on hotel reservation policies. Once you share your payment screenshot on WhatsApp (+91 94763 70500), we immediately send your booking confirmation message with trip details.

Question 4

What happens if my flight at Bagdogra or train at NJP is delayed?

Accepted Answer

You don't need to worry—when you share your flight or train number at the time of booking, our coordinator tracks live arrival updates and adjusts your pickup time accordingly at no extra rescheduling fee for normal transit delays.

Question 5

Can I modify my travel dates or cancel a reservation if my plans change?

Accepted Answer

Yes. Date changes are accommodated smoothly subject to vehicle and room availability when informed in advance. If you need to cancel, cab-only bookings cancelled well before dispatch receive fair refund/credit handling, while hotel and package refunds follow the respective property's seasonal policy communicated during booking.

Question 6

Can I visit your Siliguri office in person to plan a group or family tour?

Accepted Answer

Of course! Our office is conveniently located at 1st Floor, Opp. HDFC Bank, NJP Main Road, Siliguri, West Bengal 734004—just minutes from New Jalpaiguri Railway Station. You are welcome to drop in to discuss group itineraries, fleet options, or corporate travel requirements.

Question 7

Who do I contact if I need route changes or support during an ongoing trip?

Accepted Answer

Every confirmed guest receives driver details prior to pickup along with direct 24/7 access to our Siliguri travel desk (+91 94763 70500). Whether you want to add an extra sightseeing stop, extend your stay, or need local assistance in the hills, our team stays reachable throughout your journey.

Contact Hill Point Cab Service

Get In Touch Directly

Office Address

Phone & WhatsApp (Open 24 Hours, 7 Days a Week)

Email Support

Send Us Your Travel Enquiry

Official Bank & UPI Payment Details

Bank Account Information

Common Questions About Reservations & Assistance

Prefer Speaking With Our Desk Directly?

Contact Hill Point Cab Service

Get In Touch Directly

Office Address

Phone & WhatsApp (Open 24 Hours, 7 Days a Week)

Email Support

Send Us Your Travel Enquiry

Official Bank & UPI Payment Details

Bank Account Information

Common Questions About Reservations & Assistance

Prefer Speaking With Our Desk Directly?

01Response TimeHow soon will your team respond after I submit an enquiry on this page?

02Payment OptionsWhat payment modes do you accept for cab and tour package bookings?

03Advance & ConfirmationHow much advance is required to confirm my booking, and how do I get a receipt?

04Flight & Train DelaysWhat happens if my flight at Bagdogra or train at NJP is delayed?

05Rescheduling & CancellationCan I modify my travel dates or cancel a reservation if my plans change?

06Office VisitCan I visit your Siliguri office in person to plan a group or family tour?

0724/7 On-Trip SupportWho do I contact if I need route changes or support during an ongoing trip?